If the Complete Assign Lines is greyed out and you are unable to click it in the Operating Expenses – Assign WS A Lines or Patient Revenue - Assign C Part I Lines sections, the issue may be caused by a blank department in the general ledger. This blank department appears as a faint box in the Accounts to Assign section in Absolute.
Why does this happen?
An empty row appears in Absolute when there is no department data in the general ledger for a specific account. Even though the department field is blank, Absolute treats it as a unique department that must be assigned before marking the section complete.
How to resolve this issue?
There are two ways to fix this:
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Assign the blank department
- Select the line where the blank department should be assigned.
- Click on the blank row in the Accounts to Assign section.
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Update the General Ledger (This makes it easier to identify in the Accounts to Assign section)
- Enter "0" in the department field within the general ledger and re-upload the file.
- Select the line where the blank department should be assigned.
- Click on the "0" row in the Accounts to Assign section.
Once the blank row or "0" department is assigned, the Complete Assign Lines button will become active, allowing you to finalize the assignment.
For step-by-step guidance on assigning lines, refer to the GL Mapping - Assign Lines and Columns article.